All businesses have had to adapt and change to cope with the unprecedented challenges posed by the COVID-19 pandemic. At D.C. Carpet Care we have studied the guidelines for stopping the spread of the virus and adopted new measures to keep our employees and customers safe.
Personal Protective Equipment
All of our technicians now wear personal protective equipment including masks and protective clothing when they enter your home. The CDC recommends masks for the protection of both the wearer and others, and this is a responsibility we take seriously. Our technicians will not enter your home without masks.
We also abide by social distancing measures established by the CDC and our technicians stay six feet apart from each other, and you and your family. If you choose to be out of the house or in another room we will arrange contact-free cleaning and payment options.
Off-Site Area Rug and Furniture Cleaning
At D.C. Carpet Care we have the option of area rug cleaning, Oriental rugs, upholstery cleaning, and mattresses at our off-site facility instead of in your home. Our technicians can enter your home briefly to pick up your items without having contact with you or your family. Delivery of your cleaned items can be done in the same manner.
We also want our customers to feel free to call and make special arrangements for pick-up and delivery of items in a way that makes them comfortable. Picking up items to clean off-site from locations such as a garage is just one way to ensure contact-free service. If you have other requests we will do everything we can to fill them.
We have taken the time to study sanitation recommendations related to the novel coronavirus. Understanding optimal water temperature for killing the virus, making sure we are using EPA approved cleaning products when necessary, frequent cleaning of high touch areas in our facilities, and frequent hand washing helps our technicians stay healthy, which helps our community stay healthy.
D.C. Carpet Care is committed to the health and safety of our community. Taking the time to understand and implement as many safeguards as possible to keep our technicians and customers COVID-free is part of that commitment.
When we come into your homes, we know you trust us with more than cleaning your carpets. You trust us to safeguard your belongings. During this time we also need to be able to trust each other to safeguard everyone’s health to the best of our abilities.
From contact-free pick-up and delivery, off-site cleaning, personal protective equipment, and social distancing to remaining current on the latest guidelines for fighting the spread of the virus, D.C. Carpet Care takes COVID prevention seriously.
For further information about our COVID-19 prevention protocols, call us at 215-901-3313. We will set up custom cleaning, pick-up, or drop-off arrangements, provide more information about our COVID prevention policies and practices, and help you determine your best option for carpet, rug, and upholstery cleaning.